Voice Bot Campaigns

Introduction

Support for Voice Bot Campaigns allows businesses to run large-scale, AI-powered outbound calling campaigns directly from their contacts, enabling faster lead qualification, automated follow-ups, and consistent customer engagement. With this feature, users can launch targeted voice campaigns in minutes and let the AI Voice Agent handle conversations, collect data, and update lead statuses in real time.

This streamlined process eliminates the need for manual dialing or third-party dialers, allowing businesses to reach their audience more efficiently and effectively. By leveraging AI-driven conversations and smart targeting, users can ensure that their voice campaigns are personalized, relevant, and impactful, ultimately driving better results and enhancing customer engagement. Whether it's for lead qualification, appointment scheduling, or promotional outreach, the Voice Bot Campaigns feature provides a powerful tool for businesses to connect with their audience through voice interactions on a large scale.

Feature Highlights

• AI-Powered Outbound Calling
  Run automated calling campaigns where the voice agent handles conversations end-to-end.
• Targeted Contact Selection
  Filter contacts by tags, segments, or conditions to reach the right audience.
• Custom Qualification Prompts
  Specify what the AI should ask—such as interest, availability, budget, payment status, or confirmation.
• Structured Data Extraction
  Define qualification parameters so the AI captures specific fields and updates them automatically.
• High-Volume Calling
  Reach hundreds or thousands of contacts efficiently with scalable AI calling.
• Real-Time Call Logs & Analytics
  Track call outcomes, response rates, and qualification results instantly via the campaign analytics window.
• Seamless Follow-Up Automation
  Based on call outcomes, the system can trigger WhatsApp follow-ups, reminders, or next actions.
• One-Click Launch
  Choose your Voice Agent → Configure prompts → Click Create.
  Your voice bot campaign begins immediately or at the scheduled time.

Voice Bot Campaign Creation

1. Start New Campaign
   Navigate to Dashboard → Campaigns → Add Campaign.

2. Name & Audience
   Give the campaign a descriptive name and use the Filter Contacts option to select the target calling audience.

3. Define Schedule & Goal
   Set the Start & End Dates for the campaign and select the primary Campaign Goal from the dropdown list.

4. Set Qualification
   Define the AI's conversational objective by adding the Qualification Prompt and specifying the data points it should extract using Qualification Parameters.

5. Select Voice Agent
   Choose the specific Voice Agent that will handle the outbound calls for this campaign.

6. Launch Campaign
   Click Create to finalize the setup and schedule the campaign for its defined launch date.