Professional Course & MBA Lead Qualification

A reusable lead qualification workflow for education and professional course campaigns.

The workflow receives an incoming lead, starts a natural voice conversation, understands the lead's professional background, motivation, career goals, programme interest, eligibility, and intent, and classifies the lead as HOT, WARM, COLD, or NOT_QUALIFIED.

The agent uses information already available from the incoming lead and asks only for missing information. It answers programme-specific questions through a separate Knowledge Base and can trigger actions such as WhatsApp follow-up, human handover, or counselling appointment scheduling.

The template is designed to work across universities, institutes, professional courses, MBA programmes, and Executive MBA campaigns without changing the core qualification workflow.