How are EMI reminders handled?

The agent sends polite reminders before and after the due date, shares a payment link and records when the customer says they will pay.

Can it collect pending documents?

It tells customers exactly which document is pending, shares a secure upload link and follows up until everything is submitted.

Can it support investor follow-up?

It keeps in touch with interested investors, books calls with advisors and sends SIP and new-offer reminders.

AI agents for banking and financial services

AI agents for banking and financial services built for follow-up.

Q: Can a BFSI AI voice agent qualify loan and credit card leads?

Yes. The agent talks to every applicant first, checks basic details such as income and loan amount, and passes only the suitable enquiries to the sales team.

Q: Does it handle insurance renewals?

Yes. It reminds customers before renewal, answers their questions and shares a payment link so policies do not lapse.

Loans, insurance and investments all depend on timely follow-up. Kipps.AI makes sure no customer or lead is missed.

Start for free Talk to sales

Follow-up coverage: 24/7Follow-up coverage
Channels: Voice + WhatsAppChannels
Workflows on one hub: 5Workflows on one hub

Customer signing a financial services document

3.2×

Faster speed-to-contact

Growth FinTech SDR

Trusted by engineering, product, and operations teams worldwide

Live Demo

Don't watch a demo. Take the call.

Enter a number and the Kipps agent calls you. Ask what a real customer or enquiry asks and hear how it answers.

A real AI call — not a recording.
Ask questions, test objections and explore options.
English or Hindi, switched mid-call.
No signup, no card, no app to install.

Prefer a guided walkthrough? Book 20 minutes

Use cases

Five jobs. One hub.

Each one is a conversation your team repeats today. Start with the one closest to your queue.

CallsWhatsApp

Loan and credit card enquiries

The problem

Most online enquiries are not a good fit, and sales teams waste time calling them all.

How Kipps.AI helps

Talks to every applicant first, checks basic details such as income and loan amount, and passes on the right ones.

Explore use case Talk to sales

Customer holding a credit card while using a laptop

CallsWhatsApp

EMI and payment reminders

The problem

Customers miss EMI dates, and reminder calls take up a lot of staff time.

How Kipps.AI helps

Sends polite reminders before and after the due date, shares a payment link and notes when the customer will pay.

Explore use case Talk to sales

Tax paperwork, a calculator and a phone on a desk

WhatsAppCalls

Document collection

The problem

Applications get stuck because documents are missing.

How Kipps.AI helps

Tells customers exactly what is pending, shares a secure upload link and follows up until everything is in.

Explore use case Talk to sales

WhatsAppCalls

Insurance renewal reminders

The problem

Policies lapse because customers forget renewal dates.

How Kipps.AI helps

Reminds customers before renewal, answers their questions and shares a payment link.

Explore use case Talk to sales

Team working session with sticky notes on a wall

WhatsAppCalls

Investor follow-up and SIP reminders

The problem

Advisors can't personally follow up with every interested investor.

How Kipps.AI helps

Keeps in touch with leads, books calls with advisors and sends SIP and new-offer reminders.

Explore use case Talk to sales

Inside the work

Where BFSI conversations land.

The desk, the field and the front office — the places these workflows give time back to.

Photography is illustrative.

Team working at desks in an open office — 03 · The team that owns the file
Every call, promise and document status in one record.

Glass-walled corridor in a modern office — 06 · The operations floor
Loan, KYC and renewal queues moving without manual chasing.

Published outcomes

Numbers, with a source.

Read the case studies

10,000+

Leads screened per month

3.2×

Faster speed-to-contact

85%

Promise-to-pay adherence

+45%

Policy renewal rate

How it runs

Conversational AI for BFSI, from conversation to the right desk.

See the voice agent

Pick the follow-up

Start with loan qualification, EMI reminders, document collection, renewals or investor outreach.

Connect the systems

Voice, WhatsApp, CRM and payment links work as one flow instead of separate reminders.

Set the guardrails

Define what the agent can say, when it transfers, and how customer promises are logged.

Integrations

Keep your CRM. Add the team that works it.

Already running an education CRM or admission management software? No migration in the middle of an admission cycle. Leads come in from your CRM; every call summary, score, stage and document status goes back.

No CRM yet? Kipps CRM is built in — leads, calls, scores and documents in one place.

Works with the stack you already run

LeadSquared

Education CRM

Salesforce

Enterprise CRM

Zoho

CRM & Operations

HubSpot

Inbound & CRM

Custom ERP via API

Webhooks & REST

WhatsApp Business

Meta Tech Partner

Razorpay

Payment Links & Fees

Google Sheets

Direct Spreadsheet Sync

Customer Success

What Our Customers Say

Real results from companies using Kipps.AI to transform their customer interactions and drive business growth.

60% Cost Reduction

“Kipps.AI has transformed how we manage inquiries and business workflows. Since integrating Kipps AI, our website's user retention has improved, with visitors actively using the agent to explore and navigate our offerings.”

Achin Agarwal

CTO & Co-founder • Acquafront Infrastructure

50+ Enterprise companies and 100+ SMBs use Kipps.AI daily

4.9 / 5

Average Enterprise CSAT

500+

AI Agents in Production

50M+

Minutes of Audio Processed

<14 days

Average Deployment Velocity

BFSI AI questions, answered.

BFSI resources

Oct 19, 20266 min

AI Agents for BFSI: Banking, Insurance & Mutual Fund Automation Guide

How banks, insurers and mutual fund houses use AI voice, WhatsApp and chat agents to qualify leads, resolve queries and complaints, and automate operations.