Campaign Pause & Resume Functionality

Feature Highlights

• Instant Pause
  Stop an ongoing campaign at any moment to prevent further calls or messages.
• Seamless Resume
  Restart the campaign exactly where it left off—no need to recreate or edit settings.
• Safe State Handling
  All campaign data, contact statuses, and progress are preserved during the pause.
• Better Control
  Useful for operational changes, lead availability issues, or campaign optimization.
• Reduced Errors
  Prevents accidental calls/messages during system updates or business hours changes.

Pausing an Active Campaign

1. Access Campaigns
   Navigate to the Campaigns section in the left sidebar.

2. Locate Campaign
   Review the list of campaigns you have created.

3. Pause Action
   Locate the active campaign you wish to stop, and click the Pause option situated to the far right of the campaign name.

4. Resume Campaign
   To activate the campaign again, just click the same button to resume the campaign.