Help Centre

Frequently Asked Questions

Everything you need to know about Kipps.AI — from how the platform works to pricing, integrations, and security.

General

What is Kipps.AI?
Kipps.AI is a no-code AI agent platform that lets businesses build and deploy AI Voice Agents, Website Chatbots, and WhatsApp Agents in minutes — without writing a single line of code. It is trusted by 70+ global brands across 10+ industries.
Who is Kipps.AI built for?
Kipps.AI is built for businesses of all sizes — from solo founders to enterprise teams — in industries like Real Estate, Healthcare, EdTech, Financial Services, E-Commerce, Automotive, and more.
Do I need technical skills to use Kipps.AI?
No. Kipps.AI is a fully no-code platform. You can build, train, and deploy AI agents using a simple visual builder — no coding, no DevOps, no AI expertise required.
How long does it take to go live?
Most businesses are live within minutes of signing up. Our onboarding team handles the setup, AI training, and integration so your agent can start handling conversations on day one.

Products

What products does Kipps.AI offer?
Kipps.AI offers three core products: (1) AI Voice Agent — for inbound and outbound phone automation; (2) AI Chat Agent — for website chatbots; and (3) WhatsApp AI Agent — for WhatsApp Business automation. All three can be used independently or together from one unified platform.
Can the AI Voice Agent make outbound calls?
Yes. The AI Voice Agent supports both inbound (receiving calls) and outbound (auto-dialling lead lists) calls. It can qualify leads, book appointments, and answer FAQs — all without a human agent.
Can the AI Chatbot handle leads from my website?
Yes. The Kipps.AI chatbot embeds on any website with a single line of code. It greets visitors, collects lead details, qualifies their intent, and pushes data directly to your CRM — all in real time.
Does the WhatsApp Agent support bulk campaigns?
Yes. You can send personalised WhatsApp broadcast campaigns to thousands of customers at once, with automated follow-ups triggered by their replies.

Pricing

Is there a free plan?
Yes. Kipps.AI offers a free plan so you can explore the platform, build your first agent, and test it — no credit card required.
What do paid plans cost?
Paid plans start at $49/month. Pricing scales based on the number of conversations, channels, and integrations you need. Visit our Pricing page for the latest details.
Can I cancel at any time?
Yes. All Kipps.AI subscriptions are month-to-month and can be cancelled at any time with no cancellation fees.

Integrations

Which CRMs does Kipps.AI integrate with?
Kipps.AI integrates natively with HubSpot, Zoho CRM, Salesforce, Leadsquared, and most other CRMs via webhooks and our REST API.
Does Kipps.AI support calendar and scheduling integrations?
Yes. Kipps.AI integrates with Calendly, Cal.com, and Google Calendar so AI agents can book appointments and send reminders automatically.
Can I integrate Kipps.AI with my existing phone number?
Yes. The AI Voice Agent integrates with your existing business phone number or provides a new virtual number via Plivo, Twilio, or LiveKit — your customers dial the same number, the AI answers.
Does Kipps.AI offer an API?
Yes. Kipps.AI provides a full REST API and webhook support for custom workflows, enabling you to connect your agents with any tool in your tech stack.

Languages & Support

Which languages does Kipps.AI support?
Kipps.AI supports multiple languages including English, Hindi, Tamil, Telugu, Marathi, Kannada, Malayalam, Bengali, and more — so you can serve customers across India and globally in their preferred language.
Can a human agent take over from the AI?
Yes. Kipps.AI supports 1-click human handoff for both chat and voice. Your team can step into any conversation with full context — the customer never needs to repeat themselves.
What support does Kipps.AI provide?
All plans include email support and access to our documentation and knowledge base. Higher-tier plans include priority support, a dedicated account manager, and onboarding assistance.

Security & Privacy

Is my data secure with Kipps.AI?
Yes. Kipps.AI runs on enterprise-grade infrastructure backed by AWS, Google Cloud, and Microsoft Azure — all with industry-standard encryption in transit and at rest.
Does Kipps.AI comply with data privacy regulations?
Kipps.AI is designed with privacy compliance in mind. We adhere to applicable data protection laws and provide clear data handling policies. See our Privacy Policy for full details.
Who owns the data collected by my AI agents?
You do. All conversation data and lead information collected by your AI agents belongs to you. Kipps.AI does not sell or share your data with third parties.

Still have questions?

Our team is happy to walk you through the platform and answer anything specific to your business.

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