Frequently Asked Questions

Kipps.AI is a no-code AI agent platform that lets businesses build and deploy AI Voice Agents, Website Chatbots, and WhatsApp Agents in minutes — without writing a single line of code. It is trusted by 70+ global brands across 10+ industries.

Kipps.AI is built for businesses of all sizes — from solo founders to enterprise teams — in industries like Real Estate, Healthcare, EdTech, Financial Services, E-Commerce, Automotive, and more.

No. Kipps.AI is a fully no-code platform. You can build, train, and deploy AI agents using a simple visual builder — no coding, no DevOps, no AI expertise required.

Most businesses are live within minutes of signing up. Our onboarding team handles the setup, AI training, and integration so your agent can start handling conversations on day one.

Kipps.AI offers three core products: (1) AI Voice Agent — for inbound and outbound phone automation; (2) AI Chat Agent — for website chatbots; and (3) WhatsApp AI Agent — for WhatsApp Business automation. All three can be used independently or together from one unified platform.

Yes. The AI Voice Agent supports both inbound (receiving calls) and outbound (auto-dialling lead lists) calls. It can qualify leads, book appointments, and answer FAQs — all without a human agent.

Yes. The Kipps.AI chatbot embeds on any website with a single line of code. It greets visitors, collects lead details, qualifies their intent, and pushes data directly to your CRM — all in real time.

Yes. You can send personalised WhatsApp broadcast campaigns to thousands of customers at once, with automated follow-ups triggered by their replies.

The WhatsApp AI Agent uses the official WhatsApp Business API to automate sales conversations, customer support, campaign broadcasts, and appointment scheduling — 24/7, with natural, context-aware responses.

Yes. Broadcasts are sent through the official WhatsApp Business API using pre-approved message templates, which keeps your business number compliant and ban-free.

Yes. It can listen to incoming voice notes from customers and reply with natural, AI-generated voice messages — not just text.

Unlike scripted, button-based bots, the Kipps.AI WhatsApp Agent understands context and intent, remembers the conversation history, and can handle complex, open-ended questions naturally.

The AI Voice Agent handles both inbound and outbound phone calls — qualifying leads, booking appointments, answering FAQs, and routing calls — in 50+ languages with natural pronunciation and regional accents.

Traditional IVR relies on rigid, pre-set menus. The Kipps.AI Voice Agent understands intent and context dynamically, so callers can speak naturally instead of navigating 'press 1 for sales' style menus.

Yes. It can route calls, send follow-up messages, trigger APIs, and update your CRM in real time — all while the conversation is happening.

It automatically escalates to a human agent or triggers a fallback workflow, so no caller is left stuck without a resolution.

The AI Chat Agent can be deployed on your website, inside mobile/web apps, and on WhatsApp — all powered by the same underlying AI and knowledge base.

Rule-based chatbots follow fixed decision trees. The Kipps.AI Chat Agent understands context and open-ended questions, so it can hold natural conversations instead of forcing users down a scripted path.

Yes. It can update your CRM, send messages, book meetings, and call external APIs mid-conversation — turning chats into completed actions, not just answers.

Yes. The Chat Agent supports 1-click handoff to a human agent at any point, with the full conversation history carried over so the customer never has to repeat themselves.

Kipps Inbox is an AI-powered unified inbox that consolidates customer conversations from WhatsApp, web chat, SMS, voice, and email into a single collaborative workspace — with intelligent AI auto-routing and auto-responses.

Kipps Inbox supports WhatsApp (via the official Business API), web live chat, SMS, voice calls, and email, with more channels being added continuously.

The AI reads incoming messages, understands context and intent, and replies instantly using your knowledge base. When its confidence is low, it flags the conversation for a human agent, so your team only handles the complex cases.

Yes. Kipps Inbox is built for teams — you can assign conversations, leave internal notes, mention teammates, and track individual and team performance, all in real time.

Yes. Kipps.AI offers a free plan so you can explore the platform, build your first agent, and test it — no credit card required.

Paid plans start at $49/month. Pricing scales based on the number of conversations, channels, and integrations you need. Visit our Pricing page for the latest details.

Yes. All Kipps.AI subscriptions are month-to-month and can be cancelled at any time with no cancellation fees.

Yes. Kipps.AI connects to 7,000+ apps through Zapier. Browse ready-made workflow templates and build automations on our Zapier integration page at kipps.ai/integrations/zapier.

Kipps.AI integrates natively with HubSpot, Zoho CRM, Salesforce, Leadsquared, and most other CRMs via webhooks and our REST API.

Yes. Kipps.AI integrates with Calendly, Cal.com, and Google Calendar so AI agents can book appointments and send reminders automatically.

Yes. The AI Voice Agent integrates with your existing business phone number or provides a new virtual number via Plivo, Twilio, or LiveKit — your customers dial the same number, the AI answers.

Yes. Kipps.AI provides a full REST API and webhook support for custom workflows, enabling you to connect your agents with any tool in your tech stack.

Kipps.AI supports multiple languages including English, Hindi, Tamil, Telugu, Marathi, Kannada, Malayalam, Bengali, and more — so you can serve customers across India and globally in their preferred language.

Yes. Kipps.AI supports 1-click human handoff for both chat and voice. Your team can step into any conversation with full context — the customer never needs to repeat themselves.

All plans include email support and access to our documentation and knowledge base. Higher-tier plans include priority support, a dedicated account manager, and onboarding assistance.

Yes. Kipps.AI runs on enterprise-grade infrastructure backed by AWS, Google Cloud, and Microsoft Azure — all with industry-standard encryption in transit and at rest.

Kipps.AI is designed with privacy compliance in mind. We adhere to applicable data protection laws and provide clear data handling policies. See our Privacy Policy for full details.

You do. All conversation data and lead information collected by your AI agents belongs to you. Kipps.AI does not sell or share your data with third parties.