Introducing Usage Insights

Introduction

With usage insights, users can now access detailed reports on their Agent usage, including cost breakdowns on call and conversation level, daily consumption by AI model metrics and download options for further analysis.

This feature aims to provide better visibility into how resources are being utilized, enabling more informed decision-making.

Feature

• Cost breakdowns by call and conversation: Users can view detailed cost reports for each call and conversation, helping them understand where resources are being utilized.
• Daily consumption metrics by AI model: Gain insights into daily usage patterns for each AI model, enabling better resource allocation.
• Enhanced reporting capabilities for better resource management: Leverage advanced reporting tools to analyze usage data and make informed decisions.
• CSV download options for offline analysis: Users can download usage reports as CSV files for further analysis and record-keeping.