Introduction
With usage insights, users can now access detailed reports on their Agent usage, including cost breakdowns on call and conversation level, daily consumption by AI model metrics and download options for further analysis.
This feature aims to provide better visibility into how resources are being utilized, enabling more informed decision-making.
Feature
- Cost breakdowns by call and conversation: Users can view detailed cost reports for each call and conversation, helping them understand where resources are being utilized.
- Daily consumption metrics by AI model: Gain insights into daily usage patterns for each AI model, enabling better resource allocation.
- Enhanced reporting capabilities for better resource management: Leverage advanced reporting tools to analyze usage data and make informed decisions.
- CSV download options for offline analysis: Users can download usage reports as CSV files for further analysis and record-keeping.
See Also
Related Features
Ready to try these new features?
Experience the latest improvements and see how they can enhance your workflow. Get started today or learn more about what's coming next.
More Changelog Updates
Related Blog Posts

AI Voice Agents for Banking: A Strategic Guide
For banking leaders: This guide is a blueprint for using AI voice agents to build a secure, compliant, and inclusive CX, moving beyond generic pitches.
Read more
Multilingual Chatbot: A Guide to Convert Global Traffic
Losing global sales to language barriers? This guide provides a strategic framework for implementing a multilingual chatbot to deliver a seamless, native-language experience.
Read more
Boost Agent Retention: 5 Proven Strategies for Brokerages
High agent turnover hurting your brokerage? Discover 5 actionable strategies, from better onboarding to continuous feedback, to build a loyal and productive team.
Read more