Razorpay Invoices Now Sent to Org Admin and the Paying Member

Billing transparency just got better. Every time a payment is made through Razorpay on the KIPPS platform, an invoice is now automatically emailed to two recipients: the organisation admin and the member who completed the payment.

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What's New

• Dual Invoice Delivery — Invoice emails are sent simultaneously to the org admin and the paying member
• Automatic Email Pickup — Recipient emails are pulled directly from their KIPPS platform accounts — no manual configuration required
• Instant Delivery — Invoices are triggered the moment a payment is confirmed by Razorpay

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What This Solves

Previously:

• Invoices were only accessible by navigating to the billing portal
• Members who made payments had no direct record in their inbox
• Finance teams had to manually retrieve and forward invoices to the right people

This led to:

• Delayed reimbursement requests due to missing invoice emails
• Admins being out of the loop on payments made by team members
• Extra manual work to distribute billing records

Now, the right people get the invoice the moment the payment goes through.

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How It Works

1. A payment is completed on the KIPPS platform via Razorpay.
2. KIPPS looks up the email addresses of the org admin and the paying member from the platform accounts.
3. An invoice email is dispatched to both recipients automatically.
4. No setup or configuration is required from your side.

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Why This Matters for Your Business

Effortless Compliance

Finance and ops teams always have a copy in their inbox without chasing billing portals.

Team Transparency

Members who make payments on behalf of the org now get instant confirmation with a proper invoice.

Zero Manual Work

No forwarding, no downloading, no copying email addresses — it all happens automatically.

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Key Benefits

• Two Recipients, One Action — Admin and payer both get notified instantly
• No Configuration — Works out of the box using existing account emails
• Reliable Records — Invoices land directly in inboxes for easy reference

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See Also

Related Features

• Credit Top-Up
• Billing and Usage Separation
• Detailed Usage History