Speechmatics Voice Provider Support

Introduction

We are excited to introduce support for Speechmatics as a core voice provider for our Voicebots. This update allows you to leverage Speechmatics' industry-leading speech-to-text (STT) and text-to-speech (TTS) engines directly within your voice workflows. By expanding our provider ecosystem, we are giving you more flexibility to optimize for accuracy, language support, and voice quality.

Feature Highlights

• Dual STT and TTS Support: Use Speechmatics for both transcription and voice generation, or mix and match with other providers.
• Enhanced Language Coverage: Access Speechmatics' Enhanced model supporting over 30 languages for highly accurate speech recognition.
• Immediate API Key Verification: Ensure seamless connectivity with real-time validation of your Speechmatics and AssemblyAI API keys during setup.

How to Use

1. Navigate to Settings -> Provider API Keys and add your Speechmatics API key.
2. Open your Voicebot's Speech Settings.
3. For transcription, select Speechmatics as the STT provider and choose the Enhanced model.
4. For voice output, select Speechmatics as the TTS provider and choose from three available voices: Sarah, Theo, or Megan.
5. Save your configuration and use the Test Agent to preview the voice and run a live test call.

Benefits

• Greater Flexibility: Choose the exact transcription and voice engine that aligns with your language, cost, and quality requirements.
• Global Reach: Build voicebots for international audiences with robust support for over 30 languages, including English, Hindi, Spanish, French, German, and Mandarin.
• Proactive Error Prevention: Catch connection issues instantly with real-time API key verification before your voicebots go live.

Example Workflow

Imagine you are launching a customer support voicebot for a multilingual audience in Europe. You navigate to your Voicebot settings, add your Speechmatics API key, and select Speechmatics as your STT provider to leverage its high-accuracy Enhanced model for French and German. You then set the TTS provider to Speechmatics, choose the "Sarah" voice, and test the interaction instantly using the Test Agent. Within minutes, your bot is ready to handle live, high-quality multilingual calls.

Result

With Speechmatics now fully integrated, you can deliver more natural, accurate, and globally accessible voice experiences for your customers while enjoying a more robust and error-free configuration process.

See Also

• STT/TTS Provider Selection
• Provider API Keys
• Voice Preview