Featured case studyLoan qualification
10,000+
leads screened per month
Autonomous voice agents verify applicant income, CIBIL eligibility, and required loan amount before routing to senior advisors.
Read the case studyLoan Lead Qualification AILoan and credit card enquiries.
Most online enquiries are not a good fit, and sales teams waste time calling them all. Loan Lead Qualification AI from Kipps.AI is the workflow that closes the gap on voice calls and WhatsApp, 24/7.
Part of Kipps.AI ai agents for banking and financial services.
Live in under 14 daysEnglish + 5 Indian languagesWorks with your CRM
- agents in production
- 0+
- agents in production
- minutes of calls
- 0M+
- minutes of calls
- to go live
- <0 days
- to go live
Real result
3.2×
Faster speed-to-contact
Am I eligible for this loan?What EMI will I pay?Which documents are pending?Can I pay next week?When does my policy renew?How do I upload my KYC?Can I talk to an advisor?What is the processing fee?Am I eligible for this loan?What EMI will I pay?Which documents are pending?Can I pay next week?When does my policy renew?How do I upload my KYC?Can I talk to an advisor?What is the processing fee?
BFSI teams already running on Kipps
Live Demo
Don't watch a demo. Take the call.
Enter a number and the Kipps agent calls you. Ask what a real customer or enquiry asks and hear how it answers.
- A real AI call — not a recording.
- Ask questions, test objections and explore options.
- English or Hindi, switched mid-call.
- No signup, no card, no app to install.
Prefer a guided walkthrough? Book 20 minutes
The Problem
The work that fills the day. And the gaps that open up.
Leads go cold between form and callback
Online applicants wait while the sales team works through a list, and the first lender to call usually wins.
Files stall on one missing document
Applications sit idle because nobody knows which paper is pending or who was supposed to follow up.
Every follow-up depends on someone remembering
EMI dates, pending documents and renewals live in spreadsheets and individual reminders, so follow-ups slip when the month gets busy.
The late-night enquiry gets responded to the next morning — after competitors already responded.
Your desk10am–6pm
KippsEvery hour · every day
Capabilities
Six jobs off your team's plate. Inside personal loan lead calling.
From the first conversation to the handoff, every step runs in one place.
01 · Loan and credit card enquiries
Qualifies every applicant
Checks income, loan amount and basic fit before your team spends time on the call.
Englishहिन्दीमराठीதமிழ்বাংলাతెలుగు
English plus five Indian languages, with mid-call switching
See the voice stack02 · Loan and credit card enquiries
Runs EMI and premium reminders
Sends polite reminders, shares a payment link and records the date the customer promises to pay.
03 · Loan and credit card enquiries
Collects pending documents
Names the missing document, shares a secure upload link and follows up until the file is complete.
04 · Loan and credit card enquiries
Handles renewal conversations
Answers policy questions and shares a payment link before the renewal date passes.
05 · Loan and credit card enquiries
Nurtures investor leads
Keeps in touch, books advisor calls and sends SIP and new-offer reminders.
06 · Loan and credit card enquiries
Writes back to your CRM
Every conversation, promise and document status is logged where your team works.
Omnichannel Follow-Up
The call ends. The conversation doesn't.
The thread they check
Confirmation, document checklist and next steps — in one WhatsApp conversation.
The document checklist
The document checklist
The customer gets the exact list of pending documents and a secure link to upload them in one place.
The payment link
The payment link
EMI, premium and fee links arrive with the due date, and the promised date is recorded against the account.
The file update
The file update
Document status, call outcome and the next action are written back to your CRM or LOS.
Opt-outs and human handovers are respected in the same thread. Every action is written back to your CRM.
Where it writes backIntegrations
Keep your CRM. Add the team that works it.
Already running an education CRM or admission management software? No migration in the middle of an admission cycle. Leads come in from your CRM; every call summary, score, stage and document status goes back.
No CRM yet? Kipps CRM is built in — leads, calls, scores and documents in one place.
No rip-and-replaceTwo-way sync
Works with the stack you already run
Leads in. Context out. No duplicate entry.
LeadSquared
Education CRM
Salesforce
CRM
Zoho
CRM
HubSpot
CRM
Your ERP via API
Custom systems
WhatsApp Business
Messaging
Razorpay
Payments
Google Sheets
Spreadsheets
Call summaries, lead scores, pipeline stage and document status are written back to the same lead record — not a second spreadsheet.
Safety & Guardrails
It only says what your team approved.
The approved answer set
- Product and eligibility — approved policy wording
- Interest rates and fees — your current sheet
- Document checklist — your exact requirements
- Renewal dates — from your policy system
- Payment links — generated by your gateway
Not on the list? Kipps says it doesn't know, logs the question and passes the student to a counsellor with the full conversation.
No eligibility promises
The agent never assures approval, rates or timelines beyond your approved content.
Sensitive cases go to a person
Complaints, hardship and exceptions reach a trained agent with the full context.
Consent and calling hours
Recording disclosure, your caller ID and calls only in the windows you set.
Your data, not our training set
Customer data is never used to train general models. Retention stays on your terms.
Full audit trail
Every call, promise and document check is logged for your team.
Every answer traceable to a sourceCalling windows you setHuman handover
Need a specific approval workflow? We will map it before the pilot starts.
Talk it throughCase Studies
What changes when follow-ups always happen on time.
Growth FinTechOutbound SDR
3.2×
faster speed-to-contact
Instant automated outbound calls and objection handling for high-intent financial applicants within seconds of submission.
Read the case studyCollection RecoveryEMI reminders
85%
promise-to-pay adherence
Automated voice & WhatsApp reminders track promised payment dates and send direct UPI/payment links.
Explore the workflowTestimonials
What Our Customers Say
Real results from companies using Kipps.AI to transform their customer interactions and drive business growth.
60% Cost Reduction
“Kipps.AI has transformed how we manage inquiries and business workflows. Since integrating Kipps AI, our website's user retention has improved, with visitors actively using the agent to explore and navigate our offerings.”
Achin Agarwal
CTO & Co-founder • Acquafront Infrastructure
50+ Enterprise companies and 100+ SMBs use Kipps.AI daily
4.9 / 5
Average Enterprise CSAT
500+
AI Agents in Production
50M+
Minutes of Audio Processed
<14 days
Average Deployment Velocity
FAQ
Questions BFSI teams actually ask.
Still weighing it up?
Bring one workflow and your current call script. We'll show you exactly where an agent would sit in your team.
Book a 20-minute demoTalks to every applicant first, checks basic details such as income and loan amount, and passes on the right ones. It runs on voice calls and WhatsApp and transfers to a person when the conversation needs one.
Pricing depends on volume and channels.See pricing
Related Workflows
More BFSI workflows you can automate
Discover how leading teams connect their full caller journey. Explore our complete guide to ai agents for banking and financial services.
CallsWhatsApp
AI AgentEMI and payment reminders
Sends polite reminders before and after the due date, shares a payment link and notes when the customer will pay.
Explore workflow
WhatsAppCalls
AI AgentDocument collection
Tells customers exactly what is pending, shares a secure upload link and follows up until everything is in.
Explore workflow
WhatsAppCalls
AI AgentInsurance renewal reminders
Reminds customers before renewal, answers their questions and shares a payment link.
Explore workflow
WhatsAppCalls
AI AgentInvestor follow-up and SIP reminders
Keeps in touch with leads, books calls with advisors and sends SIP and new-offer reminders.
Explore workflow
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Get Started
Bring us your busiest loan and credit card enquiries week.
Twenty minutes, one workflow, your current call script. We'll show you where an AI agent fits — and what it would take to go live in under 14 days.
20 minutesA real conversationMade in Udaipur, India
What happens in the room
- 01
Your collection & query flow
Walk us through your loan and credit card enquiries book — where customer accounts land and follow-ups happen.
- 02
The agent on your script
Hear repayment terms, settlement rules, EMI schedules and customer questions handled live.
- 03
Your pilot plan
Agreed acceptance checks, one portfolio or loan book, live in under 14 days.