Support for Real-Time Models in Voice Agent

Introduction

This update introduces support for real-time models, allowing businesses to utilize direct Voice to Voice models.

This feature enhances communication and collaboration by providing immediate insights and responses, making interactions more efficient and effective.

With this integration, users can expect improved engagement and a more dynamic approach to customer service and internal communications.

The support for real-time models is a significant step towards leveraging advanced AI capabilities in everyday business operations.

Feature Highlights

• Real-Time Interaction: Enables instantaneous communication between users and the AI, facilitating smoother conversations.
• Enhanced Collaboration: Supports team interactions by providing real-time insights and updates.
• Improved Customer Experience: Allows businesses to respond to customer inquiries more quickly and effectively.

How to Use

• Select any voice agent from the dashboard.
• Under AI section, toggle the option Switch to Real-Time.
• Select the Provider, Model, Voice and Language for the real-time interaction.
• Click on Test Agent to initiate the voice to voice interaction.

See Also

Related Features

• Support for Deep Thinking OpenAI Models
• Smarter Voice Turn Detection
• Kipps.AI Integrates Azure OpenAI