Feature
AI powered Analytics
Nishit Chittora
August 13, 2025
Introducing AI powered analytics features for trend analysis, insights and reporting.
Feature Highlights
- User Trend Analysis: Identify and analyze trends in chat messages and call logs using AI algorithms.
- Insights: Insights on key metrics like user engagement, message sentiment, response time, lead generation, and call duration.
- Aggregated Reporting: Combine data from multiple agents for a comprehensive view of user interactions.
- Conversion Tracking: Monitor and analyze user conversion rates across Chat, Voice and Whatsapp Agent.
- Campaign Performance Tracking: Monitor the performance of marketing campaigns across multiple channels.
How to Use
- Navigate to the Analytics section from the left sidebar in your dashboard.
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