Track Every AI Action in Your Chat Logs

Track Every AI Action in Your Chat Logs

We have introduced Tool Invocation Transparency within your chat logs, giving you a clear look at the "hidden" work your AI agent performs behind the scenes.

You can now see exactly which functions were triggered, when they were called, and what data they returned.

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What’s New

• Visual Tool Call Markers inside the chat history view
• Detailed Execution Logs for every tool, including:
  • Timestamp: The exact time the tool was triggered
  • Parameters: The specific inputs the AI sent to your function
  • Response: The raw data the function returned to the AI
• End-to-End Audit Trail for complex multi-step interactions

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What This Solves

Previously:

• Admins only saw the user question and the AI's final answer
• If a bot gave a wrong answer based on data, it was impossible to see if the error was in the "query" or the "result."
• The internal logic of the AI was a "black box."

This led to:

• Difficulty debugging complex CSV or API integrations
• Uncertainty about whether the AI was using the correct tools
• Slower troubleshooting when external APIs returned errors

Now, every step of the AI's "thinking process" is fully visible and auditable.

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How to Use

1. Navigate to the Chats section in your dashboard.
2. Select any conversation log to view the details.
3. Look for the Tool Invocation markers between user and bot messages.
4. Click or hover on the marker to expand the Execution Details.
5. Review the Parameters and Response to verify the data flow.

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Why This Matters for Your Business

Faster Troubleshooting

Identify instantly if an integration is failing or if the AI is sending the wrong parameters to your backend.

Higher Trust & Transparency

Understand the "why" behind the AI's answers by seeing the exact data it used to generate the response.

Better Integration Quality

Optimize your tool descriptions and parameters by seeing how the AI chooses to use them in real conversations.

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Key Benefits

• Complete Visibility — No more "black box" AI behavior
• Granular Data Flow — See raw API/CSV responses directly
• Enhanced Debugging — Fix logic errors in minutes, not hours
• Audit Ready — Maintain a full record of all system interactions

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User Impact

For Admins

• Easier debugging of CSV and API functions
• Better understanding of AI decision-making
• Faster resolution of customer support queries regarding bot behavior

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Summary

Tool Invocation Transparency pulls back the curtain on AI behavior by logging every function call, parameter, and response, enabling admins to audit and optimize their agents with total clarity.