feature
Twilio

Connect your Twilio number to Kipps AI voice agent for incoming calls

Nishit Chittora

by Nishit Chittora

10 Apr, 2025
Connect your Twilio number to Kipps AI voice agent for incoming calls

Introduction

Connecting your Twilio number to Kipps.AI unlocks the power of AI-driven voice agents to handle inbound calls intelligently and automatically.

Why It Matters

AI voice agents improve response time, reduce manual support load, and ensure 24/7 service availability across time zones.

How to Get Started with Twilio Incoming Calls on Kipps.ai

Step 1

Login/Signup to your Kipps.AI account.

Step 2

Click here to Integrate your Twilio Incoming Number

click

Step 3

Click on the Phone Number section

section

Step 4

Click on Connect phone number Button

create

Step 5

Now, Write 'Nickname' and 'Twilio Number'

nickname

Step 6

Click on 'Save the telephony integration' button

save

step 7

Then Enabled the Inbounded Calls.

enabled

Use Cases

Smart Support Handling – AI can resolve basic customer issues without human help.

Intent-Based Call Routing – Redirect calls based on what the caller needs.

After-Hours Service – Let AI respond and collect info even when your team is offline.

Conclusion

Integrating Twilio with Kipps.AI empowers businesses to automate voice interactions, delivering a fast and consistent caller experience.

About Kipps.AI

Kipps.AI is a powerful AI automation platform that helps companies build and manage chatbots, voicebots, and WhatsApp agents.

With zero coding and deep Twilio integration, Kipps.AI makes AI accessible for support, sales, and operations teams. markdown