AI agents for customer conversations
MessagingConnecting WhatsApp to Kipps.AI helps businesses deliver instant, 24/7 customer responses without scaling up a support team.
Benefits
Round-the-clock coverage
Customers get answers at 2 a.m. as reliably as at 2 p.m.
Lower support costs
AI resolves common queries instantly, reducing the load on human agents.
Higher lead conversion
Pre-qualification means sales only spends time on serious prospects.
Fewer missed sales
Proactive order updates and campaigns keep customers engaged between purchases.
Overview
Deploy AI agents directly in WhatsApp to handle customer conversations 24/7. Kipps.AI turns every WhatsApp message into an automated support or sales touchpoint.
Features
24/7 AI coverage
Agents handle conversations around the clock, even outside business hours.
Persona-based agents
Configure distinct AI personas for support, sales, or marketing.
Smart escalation
Conversations automatically hand off to a human when needed.
Rich media support
Agents can send images, documents, and quick-reply buttons.
How It Works
- 1
Connect WhatsApp Business
Link your WhatsApp Business account via API.
- 2
Configure AI agents
Set up AI personas for support, sales, or marketing.
- 3
Deploy workflows
Define conversation flows and escalation paths.
- 4
Go live 24/7
Your AI handles conversations round the clock.
Use Cases
Customer support
Resolve common queries instantly without human agents.
Lead qualification
Pre-qualify prospects before routing to sales.
Notifications
Send proactive order updates and reminders.
Campaigns
Run personalized WhatsApp marketing campaigns.
Frequently Asked Questions
Setup Guide
- Connect WhatsApp Business API
- Configure AI agent personas
- Set up conversation flows
- Launch and monitor agents
Messaging