Twilio
Power AI voice agents over the phone
TelephonyConnecting Twilio to Kipps.AI helps you launch AI phone support fast, with global number coverage and enterprise-grade reliability.
Benefits
24/7 phone coverage
Answer every call, including outside business hours.
Lower cost per call
Reduce reliance on large human phone support teams.
Global reach
Provision local numbers in 100+ countries without new infrastructure.
Consistent call quality
Elastic capacity means peak call volumes don't cause dropped calls.
Overview
Connect Kipps.AI to Twilio to give your AI agents a real phone number. Handle inbound and outbound calls, route conversations, and let agents speak with customers over standard phone lines anywhere in the world.
Features
Global number provisioning
Buy and manage phone numbers in 100+ countries directly from Kipps.AI.
Elastic call capacity
Handle spikes in call volume without dropped calls.
Programmable voice
Full control over call flows, recording, and transfers.
Detailed call logs
Every call is logged with recordings, transcripts, and status codes.
How It Works
- 1
Connect Twilio
Add your Twilio Account SID and Auth Token to Kipps.AI.
- 2
Provision numbers
Attach existing or new Twilio phone numbers to your agents.
- 3
Route calls
Inbound and outbound calls are routed through Kipps.AI voice agents.
- 4
Monitor in real-time
Track call status, duration, and transcripts as they happen.
Use Cases
Inbound support lines
Let AI agents answer support calls around the clock.
Outbound campaigns
Run AI-driven outbound calling for reminders and follow-ups.
IVR replacement
Replace rigid IVR trees with natural, conversational agents.
Call routing
Send complex calls to the right human team automatically.
Frequently Asked Questions
Setup Guide
- Add your Twilio Account SID and Auth Token
- Select or purchase a phone number
- Assign the number to a voice agent
- Test and activate the call flow
Twilio
Telephony