Exotel
Cloud calling for Indian and global businesses
TelephonyConnecting Exotel to Kipps.AI helps Indian and global businesses run AI phone support on a network built for local call quality and compliance.
Benefits
Strong Indian call quality
Purpose-built infrastructure for India's telecom landscape.
Familiar local numbers
Customers see a recognizable local number, improving answer rates.
Lower support costs
AI handles routine calls at a fraction of the cost of human agents.
Global flexibility
Also supports calling infrastructure outside India as you expand.
Overview
Connect Kipps.AI to Exotel to power AI voice agents over a cloud telephony network built for Indian and global businesses. Provision local numbers, route calls, and automate conversations at scale.
Features
India-focused coverage
Strong local number and carrier coverage across India.
Global reach
Also supports calling infrastructure outside India.
Real-time call streaming
Audio streams to agents with minimal delay.
Detailed call logs
Every call is logged with recordings, transcripts, and status codes.
How It Works
- 1
Connect Exotel
Add your Exotel API credentials to Kipps.AI.
- 2
Provision numbers
Attach Exotel phone numbers to your agents.
- 3
Route calls
Inbound and outbound calls flow through Kipps.AI voice agents.
- 4
Monitor in real-time
Track call status and transcripts as conversations happen.
Use Cases
Inbound support lines
Let AI agents answer support calls around the clock.
Outbound campaigns
Run AI-driven outbound calling for reminders and follow-ups.
Local Indian numbers
Reach customers with familiar local Indian phone numbers.
Call routing
Send complex calls to the right human team automatically.
Frequently Asked Questions
Setup Guide
- Add your Exotel API credentials
- Select or purchase a phone number
- Assign the number to a voice agent
- Test and activate the call flow
Exotel
Telephony