Enrollments up 55%.
Parent trust built by AI.
Wizycom – AbacusMaster deployed Kipps AI to replace inconsistent manual counselling with a structured AI voice system — guiding every parent from first enquiry through demo booking and into enrollment, in their preferred language.
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Results at a glance
Interested parents.
Inconsistent follow-up.
AbacusMaster attracted strong parent interest — but the journey from inquiry to enrollment was broken. Parents had genuine questions about fees, timings, and outcomes, but inconsistent counsellor follow-ups and unclear communication caused most to drop off before attending a demo class. Trust is everything in children's education, and manual outreach wasn't building it.
- Low lead-to-enrollment conversion despite strong inquiry volume
- Parents dropping off after first enquiry without attending demo sessions
- Difficulty explaining program structure clearly during manual calls
- Inconsistent follow-ups by counsellors leading to missed opportunities
- Parents had repeated doubts around fees, class timings, online learning, and outcomes
- Manual calling process was time-consuming and difficult to scale
- No structured conversation flow for counsellors, causing uneven parent experience
AI counselling that parents trust.
In the language they speak.
Kipps AI deployed a structured AI voice counselling system specifically designed for parent conversations — empathetic, accurate, objection-ready, and available in both English and natural Hinglish.
AI-Powered Parent Counselling Calls
The AI voice agent handled outbound and inbound parent conversations with a soft, natural counselling approach — not a robotic sales call. Every interaction felt human and warm.
Structured Admission Conversation Flow
Every parent conversation followed a carefully designed step-by-step process: greeting → child age → class → concern understanding → program explanation → benefits → demo guidance → enrollment support.
Natural English + Hinglish Communication
The AI adapted to the parent's preferred language style and spoke in simple conversational English or natural Hinglish — improving comfort and significantly increasing trust.
Strict Objection Handling System
The AI handled common concerns: pricing too high, effect on school maths, online class effectiveness, timing changes, and improvement timelines — reducing hesitation and building confidence.
Demo Class Qualification + Follow-Up
Interested parents were guided toward demo class booking, while non-responsive leads received structured follow-up instead of being abandoned — keeping every lead alive.
End-to-End Tracking + Lead Protection
Every interaction was tracked, reducing lead leakage and helping the admissions team focus only on high-intent parents — the ones most likely to enroll.
More enrolled students.
Happier parents.
“Parents used to drop off because they had doubts and nobody followed up consistently. Kipps AI changed that completely. Every parent now gets a warm, clear counselling call — their questions are answered, their concerns are addressed, and they're guided to book a demo naturally. Enrollment conversions have jumped significantly.”
“The Hinglish conversation quality was a game-changer. Parents felt comfortable, asked their real questions, and got clear, accurate answers every time — not a scripted robotic response. Trust went up and so did our conversion rate.”
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Ready to build parent trust at scale?
Deploy the same AI counselling system that helped Wizycom – AbacusMaster increase enrollments by 55% and cut manual follow-ups by 80% — in the language your parents speak.