Connect Zoho CRM to Kipps & Automatically Engage Every New Lead on WhatsApp

Integrate Zoho CRM with Kipps to automatically sync new leads and trigger personalized WhatsApp outreach—without manual exports, spreadsheets, or delays.

This integration ensures that every lead added to Zoho is instantly added to your campaign and engaged automatically.

How to Connect Zoho CRM

1. Go to Integrations

Open the Integrations section from the sidebar in your Kipps dashboard.

2. Add Zoho CRM

Select Zoho CRM and click Add Integration.

3. Enter Your Zoho Credentials

Provide the following details:

Client ID — from Zoho Developer Console
Client Secret — from Zoho Developer Console
Email — your Zoho account email
Region / Data Center — IN, US, EU, AU, CN

4. Copy the Redirect URI

After submitting the credentials, Kipps will generate a Redirect URI.

Copy this URI — you’ll need it in the next step.

5. Configure OAuth in Zoho

Go to the Zoho Developer Console
Edit your application
Paste the Redirect URI into the Authorized Redirect URIs section
Save the changes

6. Authorize Zoho Access

Return to the Kipps integration page and click Login with Zoho.

Complete the OAuth authentication to grant Kipps access to your CRM.

7. Integration Activated

Your Zoho CRM integration is now active.

You can view, edit, or remove the integration anytime from the Integrations page.

Launch Campaigns Using Zoho Leads

Once connected:

Go to Campaigns
Create a new campaign or edit an existing one
Select Zoho CRM as the Audience Source
Complete the campaign configuration

Automatic Lead Sync & Messaging

Every time a new lead is created in Zoho CRM:

The lead is automatically synced into your campaign
Kipps triggers a WhatsApp message instantly
Your outreach begins without any manual action

Why This Matters for Your Business

Automated Lead Capture

New Zoho leads are instantly added to campaigns — eliminating manual imports.

Faster Lead Response

Automated WhatsApp outreach ensures leads are contacted within seconds, increasing response and conversion rates.

Operational Efficiency

Sales and marketing teams no longer need to manually move data between systems.

Secure Integration

OAuth-based authentication ensures secure and compliant data access.

Full Visibility

Manage, monitor, or disconnect your Zoho integration directly from the dashboard.

Example Workflow

Connect Zoho CRM in Integrations
Authorize OAuth via Zoho
Create a campaign using Zoho as the lead source
A new lead is added in Zoho
Kipps automatically sends a WhatsApp message to the lead

Important Notes

Ensure your Zoho app has the following scopes enabled: ZohoCRM.modules.ALL ZohoCRM.settings.ALL
Supported Zoho data centers: IN, US, EU, AU, CN
You can update or remove the integration anytime.

Result

Your CRM becomes a real-time outreach engine where every new lead is automatically contacted the moment they enter your pipeline.

Zoho CRM Integration