Terms & Conditions

1. Introduction

Welcome to Kipps.ai. These Terms and Conditions govern your use of our services. By accessing or using Kipps.ai, you agree to comply with and be bound by these terms. Kipps.ai is an AI-powered assistant built specifically to help small businesses streamline marketing, sales, and customer support workflows.

2. Who We Serve

Kipps.ai is built for small team-size businesses who are juggling multiple roles every day. Whether you're handling customer inquiries, trying to generate leads, or closing sales — Kipps is here to lighten your load. We admire the passion of small business owners and our aim is to support your efforts with smart, reliable AI.

3. Use of Service

You agree to use Kipps.ai in accordance with applicable laws and not to misuse the platform for any harmful, fraudulent, or illegal activities. Users must not attempt to exploit the system or disrupt our services.

The AI chatbot is trained to detect user personas — such as prospective buyers, job seekers, investors, and competitors — to help streamline conversations and responses. The platform is built to operate independently without requiring immediate human intervention, but it will escalate queries if necessary.

4. Data Collection & Privacy

Kipps.ai collects certain information during your interaction with the chatbot and platform. This includes:

• User conversations (to improve chatbot training and accuracy)
• User intent and contact details (only if provided voluntarily)
• Usage analytics (to improve overall system performance)

All collected data is stored securely and used strictly to enhance the platform's functionality. Kipps.ai does not sell or share your personal information with third-party advertisers. We also use anonymized data to identify gaps in chatbot knowledge and generate missing training data.

By using Kipps.ai, you consent to this data collection and usage policy. If you ever want your data removed or have questions, email us at hello@kipps.ai.

5. Intellectual Property

All content, branding, UI/UX, AI models, and backend infrastructure on Kipps.ai are owned by Kipps.ai. You are not permitted to copy, modify, distribute, or reverse engineer any part of the service without prior written permission.

6. Limitation of Liability

Kipps.ai is provided on an "as-is" basis. We do not guarantee uninterrupted service or 100% accuracy of AI responses. Under no circumstances shall Kipps.ai be held liable for any indirect or consequential damages resulting from the use of our services.

7. Termination

Kipps.ai may suspend or permanently disable your access to the platform if we believe you have violated these Terms, misused our services, or posed a threat to our system or users.

8. Changes to Terms

We reserve the right to update or modify these terms at any time. Any changes will be posted here and the "Last Updated" date will reflect the change. Continued use of the platform after such updates indicates your acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to reach out to us:

📧 Email: hello@kipps.ai